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Job Openings In Call Center | Wipro BPO Hiring Freshers | Sal - 2.00 Lacs

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Job Summary
  • Company Name: Wipro BPO
  • Location: Kolkata
  • Experience: 0 - 3 Years
  • Keywords / Skills: "icse", "isc", "cbse", "convent", "cambridge", "oxford", "frank", "augustine", "DPS", "calcutta public", "dicesan", "burnpur riverside", "carmel", "joseph", "francis", "joseph", "thomas", "pratt", "kalyani public"
  • Role: Customer Service Executive (Voice),Customer Service Executive (Non-voice),Technical Support Representative (Non- voice)
  • Industry: Banking/ Financial Services, Insurance, ITES/BPO, IT/ Computers - Hardware, IT/ Computers - Software, KPO/Analytics, Retailing, Telecom, Aviation/Aerospace, Consultancy, Courier/ Freight/ Transportation
  • Salary:  2.00 lacs
About Company

Wipro BPS

Job Description
  • WALKIN & SPOT OFFER (Limited Vacancy)
  • Excellent opportunity for Information Technology enabled services!!
  • WIPRO BPS is hiring for technical & non-technical profile (EXCELLENT COMMUNICATION REQUIRED with TECH KNOWLEDGE)
  • Mention **Arpita LPT** on the top of your resume and come down for the interview. (Mandatory)
  • INTERVIEW TIME : 12 to 3 PM
  • INTERVIEW DATE :Monday to Friday(10am-3pm)
Education Criteria:
  • Fresher candidates (18-45 years of age)
  • Graduates (BCA, B.tech, B.Sc [IT] are eligible.
  • BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible.
  • Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred.
  • CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible.
  • Candidates pursuing any regular course or any of the above course are NOT eligible.
  • Candidates pursuing or completed Distance MBA/PGDM are eligible.
Job Profile:

Technical client / customer dealing over phone & emails, client handling, LAN networking, networking, resolving technical issue over phone

Responsibilities:
  • Helping customers solve technical issues with computers and Peripherals
  • Handling Customer information with Integrity and Sensitivity
  • Answering questions from customers about the features and capabilities of Products
  • Handle complaints and objections effectively should try to resolve the same without escalation.
  • Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving.
Skills Required:
  • Excellent spoken and written communication skills
  • Typing Skills: 30 WPM 90% accuracy
  • Basic understanding of the components of a computer and peripherals
  • Working knowledge of operating systems, software, hardware, and networking with Microsoft, Apple OS X, iOS, and Android, etc
  • Time: 24*7 shift(One way transport)
  • Enhance your career with wipro BPS with desire profile for Btechs & graduates.
Company Profile:

At Wipro BPS, you will get a in-depth understanding about the best way to service the customer requirements by leveraging Quality, Innovation, a self-sustaining Process Framework, IT expertise and Domain knowledge.
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