Job Openings In Call Center | Wipro BPO Hiring Freshers | Sal - 2.00 Lacs

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Job Summary

• Company Name: Wipro BPO
• Location: Kolkata
• Experience: 0 - 3 Years
• Keywords / Skills: "icse", "isc", "cbse", "convent", "cambridge", "oxford", "frank", "augustine", "DPS", "calcutta public", "dicesan", "burnpur riverside", "carmel", "joseph", "francis", "joseph", "thomas", "pratt", "kalyani public"
• Role: Customer Service Executive (Voice),Customer Service Executive (Non-voice),Technical Support Representative (Non- voice)
• Industry: Banking/ Financial Services, Insurance, ITES/BPO, IT/ Computers - Hardware, IT/ Computers - Software, KPO/Analytics, Retailing, Telecom, Aviation/Aerospace, Consultancy, Courier/ Freight/ Transportation
• Salary:  2.00 lacs

About Company

Wipro BPS

Job Description

• WALKIN & SPOT OFFER (Limited Vacancy)
• Excellent opportunity for Information Technology enabled services!!
• WIPRO BPS is hiring for technical & non-technical profile (EXCELLENT COMMUNICATION REQUIRED with TECH KNOWLEDGE)
• Mention **Arpita LPT** on the top of your resume and come down for the interview. (Mandatory)
• INTERVIEW TIME : 12 to 3 PM
• INTERVIEW DATE :Monday to Friday(10am-3pm)

Education Criteria:

• Fresher candidates (18-45 years of age)
• Graduates (BCA, B.tech, B.Sc [IT] are eligible.
• BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible.
• Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred.
• CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible.
• Candidates pursuing any regular course or any of the above course are NOT eligible.
• Candidates pursuing or completed Distance MBA/PGDM are eligible.

Job Profile:

Technical client / customer dealing over phone & emails, client handling, LAN networking, networking, resolving technical issue over phone

Responsibilities:

• Helping customers solve technical issues with computers and Peripherals
• Handling Customer information with Integrity and Sensitivity
• Answering questions from customers about the features and capabilities of Products
• Handle complaints and objections effectively should try to resolve the same without escalation.
• Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving.

Skills Required:

• Excellent spoken and written communication skills
• Typing Skills: 30 WPM 90% accuracy
• Basic understanding of the components of a computer and peripherals
• Working knowledge of operating systems, software, hardware, and networking with Microsoft, Apple OS X, iOS, and Android, etc
• Time: 24*7 shift(One way transport)
• Enhance your career with wipro BPS with desire profile for Btechs & graduates.

Company Profile:

At Wipro BPS, you will get a in-depth understanding about the best way to service the customer requirements by leveraging Quality, Innovation, a self-sustaining Process Framework, IT expertise and Domain knowledge.

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